Store Supervisor (us) - Newton, Ma

TD Bank

Newton Centre, Massachusetts, United States of America
Base: $25.50 - $36.00 usd ph; bonus/equity: eligib...
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Supervisory oversight of teller teams
Vault management and cash control
Nmls registration for mortgage lending
** TD Bank is seeking a Store Supervisor in Newton Centre, Massachusetts, to lead team activities, ensure compliance with operational policies, and enhance customer service experiences. The ideal candidate should have supervisory experience and a background in customer service or sales, with a focus on coaching and developing team members. **

Job Summary

  • This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk.
  • The position requires maintaining an active NMLS registration status to engage in conversations about loan products and facilitate application intake.
  • TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.

Matching Summary

Match Score: 75

** TD Bank is seeking a Store Supervisor in Newton Centre, Massachusetts, to lead team activities, ensure compliance with operational policies, and enhance customer service experiences. The ideal candidate should have supervisory experience and a background in customer service or sales, with a focus on coaching and developing team members. **

Salary

Base: $25.50 - $36.00 USD per hour; Bonus/Equity: Eligible for cash and/or equity incentive awards; Benefits: Health, retirement, PTO, and banking discounts included

Skills & Requirements

Must-have

  • supervisory oversight of teller teams
  • vault management and cash control
  • NMLS registration for mortgage lending
  • customer complaint resolution skills
  • operational policy compliance knowledge

Nice-to-have

  • notary license preferred
  • undergraduate degree preferred
  • community service experience
  • proven ability to exceed customer expectations
  • strong organizational skills in fast-paced environment

Key Requirements

  • HS Diploma or GED required
  • 2+ years related customer/sales experience
  • Active NMLS registration mandatory
  • Notary License preferred
  • US work authorization required

Work Rights

Must be eligible for employment with a covered financial institution under federal law

Tailored Resume

Cover Letter