Everpro - Customer Support Representative (remote, Us)

EverCommerce

Remote, , United States
Base: $18.00 - $20.00 ph; bonus/equity: employee s...
Hybrid
Customer service and support
Technology training delivery
Multi-channel communication handling
EverCommerce provides integrated SaaS solutions that help over 600,000 global service-based businesses accelerate growth and streamline operations

Job Summary

  • EverCommerce provides integrated SaaS solutions that help over 600,000 global service-based businesses accelerate growth and streamline operations.
  • The role involves fielding incoming calls, emails, and chats to support customers and guide them through the adoption of Brio, a CRM designed for pest control companies.
  • Employees enjoy flexible work arrangements, robust health and wellness benefits from day one, a 401k with match, and an employee stock purchase program.

Matching Summary

EverCommerce provides integrated SaaS solutions that help over 600,000 global service-based businesses accelerate growth and streamline operations.

Salary

Base: $18.00 - $20.00 per hour; Bonus/Equity: Employee Stock Purchase Program; Benefits: Health and wellness package, 401k with up to 4% match, flexible time-off

Skills & Requirements

Must-have

  • Customer service and support
  • Technology training delivery
  • Multi-channel communication handling
  • Cross-department collaboration
  • High attention to detail
  • Organizational and multitasking skills

Nice-to-have

  • Goal-oriented and dependable
  • Motivated by client success
  • Ability to nurture customer relationships
  • Experience with SaaS CRM software
  • Adaptability to remote work across time zones

Key Requirements

  • Delivery of technology training in corporate settings
  • Proven ability to manage multiple projects with tight deadlines
  • Excellent written and verbal communication skills
  • Eligibility to work in the United States without sponsorship

Work Rights

Must be eligible to work without sponsorship

Tailored Resume

Cover Letter