This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims
Job Summary
This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims.
You will work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims.
Skills & Requirements
Must-have
Complex Motor Claims Handling
Team Leadership and Motivation
Operational Controls and Governance
Stakeholder Collaboration
Customer Service Excellence
Talent Development and Performance Feedback
Nice-to-have
Proactive Mindset and Organization
Fast-Paced Environment Adaptability
Continuous Improvement Culture
Inclusion and Belonging Culture
Key Requirements
Experience leading and motivating teams
Technical knowledge of Casualty Motor claims
Experience handling claims up to $500,000 USD
Excellent verbal and written communication skills
Knowledge of current motor market
Experience implementing strategies for claims spend control
Excellent knowledge of Pre-Action Protocols for Motor Claims