Patient Success Representative

Triplemoon

Remote, United States
Quarterly bonus based on performance; base: not sp...
Remote
3+ years virtual patient-facing experience
Bachelor of social work or nursing degree
Electronic health records (ehr) proficiency
Triplemoon is seeking a Patient Success Representative to enhance patient access to care in their remote digital health platform. The ideal candidate will have a background in social work, nursing, or education, with experience in virtual patient engagement and care coordination

Job Summary

  • The Patient Success Representative plays a key role in supporting patient access to care and ensuring a positive experience across the continuum of services.
  • Candidates must have 3+ years of experience in a virtual patient-facing role working in patient engagement, care coordination, social services, or healthcare services.
  • The company offers a fully remote environment with mentorship opportunities and the potential for a quarterly bonus based on performance.

Matching Summary

Match Score: 85

Triplemoon is seeking a Patient Success Representative to enhance patient access to care in their remote digital health platform. The ideal candidate will have a background in social work, nursing, or education, with experience in virtual patient engagement and care coordination.

Salary

Quarterly bonus based on performance; Base: Not specified; Benefits: Fully remote environment, mentorship, impact opportunity

Skills & Requirements

Must-have

  • 3+ years virtual patient-facing experience
  • Bachelor of Social Work or Nursing degree
  • Electronic health records (EHR) proficiency

Nice-to-have

  • Experience with pediatric populations
  • Background as a doula or educator
  • Comfort researching community resources
  • Strong problem-solving in fast-paced situations

Key Requirements

  • Bachelor of Social Work (BSW)
  • Associates degree in nursing (ADN)
  • Doula certification or education background
  • 3+ years experience in virtual patient-facing role

Work Rights

Not specified

Tailored Resume

Cover Letter