**
Santander UK is seeking a Customer Strategy Analyst in Madrid, Spain, to support customer-focused strategic decision-making through data analysis and performance tracking in the insurance sector. The ideal candidate will have experience in analytics and performance management, along with strong proficiency in SQL, Excel, and data visualization tools.
**
Job Summary
Develop and maintain a robust analytical framework to monitor, understand and drive customer strategy performance.
Track and analyze the evolution of key customer KPIs, including Customer Lifetime Value, NPS, and churn.
Santander offers a competitive reward package, hybrid working models, and extensive learning opportunities through Santander Open Academy.
Matching Summary
Match Score: 75
**
Santander UK is seeking a Customer Strategy Analyst in Madrid, Spain, to support customer-focused strategic decision-making through data analysis and performance tracking in the insurance sector. The ideal candidate will have experience in analytics and performance management, along with strong proficiency in SQL, Excel, and data visualization tools.
**
Skills & Requirements
Must-have
Customer analytics framework development
KPI monitoring and performance tracking
Data-driven insights generation
Business impact assessment
Stakeholder management and collaboration
Proficiency in SQL and Excel
Experience with data visualization tools
Nice-to-have
Familiarity with data models
Portuguese language proficiency
Key Requirements
3 years of professional experience in the insurance industry
Proven experience in data analysis and performance management
Bachelor’s degree in Business Administration, Economics, Finance, Engineering, Mathematics, Statistics, or related field