Comfortable working in fast-paced kpi-driven roles
Excellent written and verbal communication skills
Weploy is seeking a Customer Service Specialist for their waste management and logistics business in Braeside, Australia. The role requires a motivated individual committed to delivering high-quality service in a fast-paced environment, with opportunities for career progression and a supportive team culture
Job Summary
This is a fast-paced, varied role suited to someone who enjoys problem-solving and delivering high-quality service.
The role involves managing inbound and outbound customer calls, handling service requests, and assisting with billing queries.
Candidates must demonstrate a proven commitment to staying in the role for at least 24 months to master the business.
Matching Summary
Match Score: 85
Weploy is seeking a Customer Service Specialist for their waste management and logistics business in Braeside, Australia. The role requires a motivated individual committed to delivering high-quality service in a fast-paced environment, with opportunities for career progression and a supportive team culture.
Skills & Requirements
Must-have
Strong background in customer service
Comfortable working in fast-paced KPI-driven roles
Excellent written and verbal communication skills
Nice-to-have
CRM experience desirable such as Microsoft Dynamics
Adaptable to ongoing system changes
Team-oriented with proactive work ethic
Key Requirements
Commitment to grow in role for at least 24 months
Experience in contact centre environments
Ability to prioritize tasks across multiple channels