Customer Service Represntative

Calusa Crossing Animal Hospital

Allen Park, MI, United States
Answering multi-line phone systems
Scheduling appointments
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy.
  • AmeriVet is committed to employee growth, offering tailored development programs, mentorship, competitive pay, comprehensive benefits, and a supportive, collaborative environment.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments
  • Client and patient communication
  • Managing high volume
  • Accurate documentation
  • Microsoft Office proficiency

Nice-to-have

  • Willingness to learn and grow
  • Dependable and reliable
  • Strong work ethic
  • Calm in fast-paced environment
  • Sense of belonging

Key Requirements

  • Minimum one year veterinary experience
  • Excellent phone etiquette
  • Interpersonal skills
  • Attention to detail
  • Organizational ability
  • Basic computer applications
  • Ability to stand for 8-9 hours
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter