Ai Transformation Engagement Lead

Genesys

Hybrid
10+ years management consulting experience
Deep understanding of ai technologies
Proven track record in large-scale ai initiatives
Genesys is seeking an AI Transformation Engagement Lead to drive AI strategies for enhancing customer and employee experiences. The ideal candidate will have extensive experience in management consulting, AI strategy, and SaaS environments, focusing on delivering measurable business outcomes through AI innovations

Job Summary

  • The role involves shaping and executing AI strategies for Genesys customers to transform customer and employee experiences through agentic AI capabilities.
  • Candidates will act as trusted advisors, facilitating design thinking workshops and defining measurable KPIs to drive rapid time-to-value.
  • Genesys offers the independence to make a larger impact on the company while providing benefits and perks comparable to larger tech companies.

Matching Summary

Match Score: 85

Genesys is seeking an AI Transformation Engagement Lead to drive AI strategies for enhancing customer and employee experiences. The ideal candidate will have extensive experience in management consulting, AI strategy, and SaaS environments, focusing on delivering measurable business outcomes through AI innovations.

Skills & Requirements

Must-have

  • 10+ years management consulting experience
  • Deep understanding of AI technologies
  • Proven track record in large-scale AI initiatives
  • Experience designing AI solutions for SaaS platforms
  • Ability to influence C-suite executives

Nice-to-have

  • Passion for solving real-world problems with AI
  • Strong facilitation skills for design thinking workshops
  • Eagerness to stay updated on latest AI trends
  • Self-starter who thrives in fast-paced environments
  • Experience with ethical AI practices and governance

Key Requirements

  • Bachelor's degree (business or STEM focus preferred)
  • 10+ years relevant experience in AI strategy or consulting
  • Masters degree is a bonus

Work Rights

Not specified

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