Tricare Beneficiary Services Representative - Alconbury, Uk

Leidos UK

Alconbury, United Kingdom
Base: $32,000; benefits: $3,000 foreign service pr...
Fully remote
Tricare overseas program support
Defense online enrollment system
Mhs genesis system usage
Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA)

Job Summary

  • Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).
  • Process enrollments, disenrollments, portability transfers, and Primary Care Manager (PCM) changes using systems like DOES and MHS Genesis.
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.

Matching Summary

Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).

Salary

Base: $32,000; Benefits: $3,000 foreign service premium; Additional: Pay range $31,850.00-$49,000.00 (guideline only)

Skills & Requirements

Must-have

  • TRICARE Overseas Program support
  • Defense Online Enrollment System
  • MHS Genesis system usage
  • HIPAA compliance
  • Protected Health Information handling
  • Microsoft Office proficiency

Nice-to-have

  • disrupt
  • provoke
  • refuse to fail
  • outthink
  • outbuild
  • outpace

Key Requirements

  • High School diploma or GED
  • U.S. Citizenship
  • SOFA/Command-Sponsored status
  • Eligible to obtain ADP IT III clearance
  • 3+ years customer service experience

Work Rights

SOFA/Command-Sponsored status as a dependent

Tailored Resume

Cover Letter