Customer Support Engineer I - Premium Crm

Tekion Corp

Bengaluru, India
On-site
Customer support engineer experience
Diagnose and address application issues
Troubleshoot and identify solutions
Tekion is positively disrupting the automotive industry with the first and fastest cloud-native automotive platform

Job Summary

  • Tekion is positively disrupting the automotive industry with the first and fastest cloud-native automotive platform.
  • Core responsibilities include taking ownership of customer issues, researching and diagnosing problems, and escalating unresolved issues.
  • The company is looking for candidates ready for rotational shifts and offers perks and benefits.

Matching Summary

Tekion is positively disrupting the automotive industry with the first and fastest cloud-native automotive platform.

Skills & Requirements

Must-have

  • Customer Support Engineer experience
  • Diagnose and address application issues
  • Troubleshoot and identify solutions
  • Hands on experience on chats
  • Hands on experience on Ticketing tools

Nice-to-have

  • Understanding of IoT and software
  • Ability to learn employer-specific software
  • Entrepreneurial spirit
  • Cutting edge technology

Key Requirements

  • Experience as an Application/Product/Customer Support Engineer
  • Complex problem solving skills
  • Written and verbal communication skills
  • Ready for rotational shift perks and benefits

Work Rights

Not specified

Tailored Resume

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