Customer Service Executive

Johnson Matthey Catalysts GmbH

Royston, United Kingdom
Salaries are fair, competitive + aligned to indivi...
Hybrid
Experience in customer service environment
Knowledge of sales systems
High levels of numeracy and attention to detail
Johnson Matthey Catalysts GmbH is seeking a Customer Service Executive in Royston, UK, to enhance their commitment to sustainability and customer satisfaction. The role involves processing customer orders, managing inquiries, and collaborating with various teams to ensure excellent service delivery

Job Summary

  • The role contributes to Johnson Matthey's mission as a world leader in sustainable technology by transforming energy and reducing carbon emissions.
  • You will process customer orders and quotations while ensuring correct services are delivered within promised timescales.
  • The company offers competitive salaries, hybrid working options, and comprehensive benefits including medical plans and retirement savings.

Matching Summary

Match Score: 85

Johnson Matthey Catalysts GmbH is seeking a Customer Service Executive in Royston, UK, to enhance their commitment to sustainability and customer satisfaction. The role involves processing customer orders, managing inquiries, and collaborating with various teams to ensure excellent service delivery.

Salary

Salaries are fair, competitive and aligned to individual roles; Benefits include retirement savings, life insurance, and medical plans

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Knowledge of sales systems
  • High levels of numeracy and attention to detail
  • Proficiency in Microsoft Office packages especially Excel
  • Ability to build strong collaborative relationships

Nice-to-have

  • Pragmatic and logical approach to delivering results
  • Excellent communication and personal skills
  • Ability to learn new systems and processes quickly

Key Requirements

  • Experience in a customer service environment
  • Knowledge of sales systems
  • Proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

Cover Letter