KONE Elevators is seeking a Change & Release Manager to oversee IT change management processes, ensuring compliance and effective communication among stakeholders. The ideal candidate should possess ITIL knowledge, strong communication skills, and experience in change management, while also being prepared to work in rotational shifts as necessary.
###
Job Summary
The Change & Release Specialist is responsible for managing requests for change through their lifecycle and ensuring changes are fully documented and approved prior to implementation.
KONE is a global leader providing elevators, escalators, and building solutions with a mission to improve urban life flow through innovative and sustainable technologies.
The company fosters an innovative and collaborative culture focused on employee engagement, sustainability, ethical business practices, and career development opportunities.
Matching Summary
Match Score: 85
KONE Elevators is seeking a Change & Release Manager to oversee IT change management processes, ensuring compliance and effective communication among stakeholders. The ideal candidate should possess ITIL knowledge, strong communication skills, and experience in change management, while also being prepared to work in rotational shifts as necessary.
###
Skills & Requirements
Must-have
IT change management lifecycle
Change Advisory Board (CAB) participation
ITIL foundation knowledge
ServiceNow and Remedyforce tools
Technical and business stakeholder engagement
Change compliance enforcement
Rotational shift readiness
Nice-to-have
DevOps and Agile methodology understanding
Strong verbal and written communication
Technical writing abilities
Customer focused problem solving
Teamwork and interpersonal skills
Analytical and disciplined approach
Strong organization and attention to detail
Key Requirements
ITIL foundation certification
Experience with ITSM tools like ServiceNow or Remedyforce