Técnico(a) De Suporte Em Informática - Dedicado – Itajaí-sc

unistrasi.it

Itajaí, SC, Brazil
Technical problem diagnosis
Servicenow incident management
Customer service approach
The role serves as the main point of contact for customer interaction and local IT support

Job Summary

  • The role serves as the main point of contact for customer interaction and local IT support.
  • Responsibilities include managing incident tickets and providing timely solutions to users.
  • Benefits include medical assistance, profit sharing, and private pension plans.

Matching Summary

The role serves as the main point of contact for customer interaction and local IT support.

Skills & Requirements

Must-have

  • Technical problem diagnosis
  • ServiceNow incident management
  • Customer service approach

Nice-to-have

  • Knowledge of internet security principles
  • Ability to work under stress
  • Collaboration with technology project teams

Key Requirements

  • Bachelor's degree in Information Technology or related fields
  • Experience in IT support
  • Availability for travel to Blumenau

Work Rights

Not specified

Tailored Resume

Cover Letter