Technical Support Engineer

Appian Group

Mexico City, Mexico
Not specified; not specified; comprehensive benefi...
On-site
Bachelor's degree in engineering or it
Proficiency in english business communication
Interest in software development and data analytics
Appian Group is seeking a Technical Support Engineer in Mexico City, who will be responsible for solving complex technical issues and providing exceptional customer support. The role emphasizes teamwork and in-person collaboration, requiring candidates to be on-site five days a week

Job Summary

  • This role is based at the Mexico City office where employees are expected to be in the office 5 days a week to foster a culture of in-person collaboration.
  • The Associate Solution Engineer will become an expert on the Appian platform while tackling complex technical problems and providing world-class support to global customers.
  • Appian offers comprehensive benefits including health coverage, tuition reimbursement, and a diverse array of growth opportunities through dedicated mentorship programs.

Matching Summary

Match Score: 85

Appian Group is seeking a Technical Support Engineer in Mexico City, who will be responsible for solving complex technical issues and providing exceptional customer support. The role emphasizes teamwork and in-person collaboration, requiring candidates to be on-site five days a week.

Salary

Not specified; Not specified; Comprehensive benefits package including health coverage and tuition reimbursement

Skills & Requirements

Must-have

  • Bachelor's degree in Engineering or IT
  • Proficiency in English business communication
  • Interest in software development and data analytics
  • Experience with programming languages like Java or SQL
  • Willingness to work 5 days a week in office
  • Flexibility for after-hours weekend support

Nice-to-have

  • Strong interest in systems administration
  • Experience with RDBMS platforms
  • Creative problem-solving skills
  • Passion for customer service excellence
  • Desire for continuous learning and mentorship

Key Requirements

  • Bachelor's degree in Engineering, IT, or similar
  • English proficiency for business settings
  • Availability for up to 14 weeks of weekend support annually

Work Rights

Not specified

Tailored Resume

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