Head Universal Banker, Bilingual English/spanish Speaking Preferred, West Broward Area

Publix Serving (Civica)

Pembroke Pines, Florida, United States
$46,600.00 - $60,800.00; bonus/equity: discretiona...
Exceptional service delivery
Sales and service transactions
Risk and control championing
The Head Universal Banker leads, coaches, and supports branch team members while executing service and sales transactions and championing risk and control

Job Summary

  • The Head Universal Banker leads, coaches, and supports branch team members while executing service and sales transactions and championing risk and control.
  • This role requires engaging clients on the bank floor, educating them on digital capabilities, and resolving complex issues to ensure client satisfaction.
  • The position offers a competitive salary range and comprehensive employee benefits including medical, dental, vision, 401(k), and paid time off.

Matching Summary

The Head Universal Banker leads, coaches, and supports branch team members while executing service and sales transactions and championing risk and control.

Salary

$46,600.00 - $60,800.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Sales and service transactions
  • Risk and control championing
  • Digital capabilities expertise
  • Client problem resolution

Nice-to-have

  • Positive can-do attitude
  • Customer first culture
  • Teamwork fostering
  • Proactive client engagement

Key Requirements

  • 2-4 years relevant experience
  • Face-to-face customer service experience
  • Digital engagement experience
  • Basic sales/referrals experience
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter