Customer Support Specialist - Remote In The Netherlands

insify.nl

Amsterdam, Netherlands
On-site
Customer support via chat
Customer support via phone
Customer support via email
At Insify, we are building the most modern business insurer in Europe, specifically for entrepreneurs and freelancers, offering speed and transparency

Job Summary

  • At Insify, we are building the most modern business insurer in Europe, specifically for entrepreneurs and freelancers, offering speed and transparency.
  • As the face and voice of customer service, you will be an ally to entrepreneurs, answering questions via chat, phone, and email through real conversations, not scripts.
  • You will help onboard new customers seamlessly, ensuring they are insured within 2 minutes, and contribute to product improvement by identifying recurring customer issues.

Matching Summary

At Insify, we are building the most modern business insurer in Europe, specifically for entrepreneurs and freelancers, offering speed and transparency.

Skills & Requirements

Must-have

  • customer support via chat
  • customer support via phone
  • customer support via email
  • real conversations with customers
  • improving product based on feedback

Nice-to-have

  • passionate about their work
  • ally to the entrepreneur
  • creating a stunning experience
  • building the modern insurer

Key Requirements

  • Remote in the Netherlands

Work Rights

Not specified

Tailored Resume

Cover Letter