Digital Journey Optimisation Manager, Integrated Channels
CBA New Digital Businesses Pty
Multiple Locations
Customer focus
Digital know-how
Analytics expertise
Use your customer focus, analytics expertise and digital know-how to identify breakpoints in digital experiences and deliver solutions that improve conversions
Job Summary
Use your customer focus, analytics expertise and digital know-how to identify breakpoints in digital experiences and deliver solutions that improve conversions.
Own the optimisation roadmap and manage the day-to-day build, delivery and conversion of personalised initiatives across commbank.com.au, CommBank app and NetBank.
Work alongside a Product Owner, marketing and data analysts to deliver personalised digital experiences that matter.
Matching Summary
Use your customer focus, analytics expertise and digital know-how to identify breakpoints in digital experiences and deliver solutions that improve conversions.
Skills & Requirements
Must-have
customer focus
digital know-how
analytics expertise
Adobe Target
Adobe Analytics
stakeholder management
Nice-to-have
passion for digital experiences
curiosity for digital capabilities
SEO and website optimisation
Key Requirements
Proven digital and stakeholder management experience
Strong analytical skills
Hands-on experience with conversion optimisation platforms
Exceptional communication, influencing and negotiation skills
Proven ability to identify new business opportunities