You will assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software
Job Summary
You will assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
The role involves supporting the implementation and optimization of IT Service Management processes and cloud-based solutions alongside senior team members.
As a member of the team, you are expected to take ownership, deliver quality work, and build a professional brand for yourself at PwC.
Matching Summary
You will assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
Skills & Requirements
Must-have
Bachelor's degree in IT or related field
1 year experience in ITSM or ServiceNow
Basic understanding of ITIL concepts
Foundational knowledge of cloud platforms
Nice-to-have
ServiceNow training or certification
Knowledge of discovery tools like SCCM
Willingness to learn and adapt quickly
Interest in DevSecOps concepts
Key Requirements
Bachelor's degree in IT, Engineering, or Computer Science
Minimum 1 year of experience in ITSM or cloud operations