Operate and manage the FBP Division's membership program, including coordinating and managing the inventory and shipment of annual membership gifts
Job Summary
Operate and manage the FBP Division's membership program, including coordinating and managing the inventory and shipment of annual membership gifts.
Update the La Collection gift inventory and redemption status on the website, consolidating gift applications and managing the shipment of Service Requests.
Provide operational support for other tasks related to membership and customer experience, managing member registration and renewal data.
Matching Summary
Operate and manage the FBP Division's membership program, including coordinating and managing the inventory and shipment of annual membership gifts.
Skills & Requirements
Must-have
Membership program operations
Inventory and shipment management
Customer inquiry resolution
Gift inventory updates
Marketing material preparation
Nice-to-have
Meticulous problem-solving
Proactive approach
Customer experience support
Key Requirements
Previous customer service experience preferred
Previous membership program operations experience preferred