Senior Commercial Loan Servicing Specialist

Wells Fargo

4+ years commercial loan servicing experience
Coordinate customer service issue resolution
Review and negotiate loan servicing transactions
The role involves leading a variety of servicing activities for moderately complex commercial products to ensure customer resolution

Job Summary

  • The role involves leading a variety of servicing activities for moderately complex commercial products to ensure customer resolution.
  • Candidates must evaluate and upload data into systems of record while ensuring strict compliance with bank policies and regulatory requirements.
  • The position serves as an escalation point for client issues and requires collaboration with internal teams including Sales, Legal, and Risk.

Matching Summary

The role involves leading a variety of servicing activities for moderately complex commercial products to ensure customer resolution.

Skills & Requirements

Must-have

  • 4+ years commercial loan servicing experience
  • Coordinate customer service issue resolution
  • Review and negotiate loan servicing transactions
  • Evaluate risks and devise mitigation strategies
  • Collaborate with Sales, Legal, and Risk teams

Nice-to-have

  • Lead projects or mentor lower-level staff
  • Conduct quality reviews on key performance metrics
  • Identify procedural modifications for efficiency
  • Strong understanding of bank policies and procedures

Key Requirements

  • 4+ years Commercial Loan Servicing experience
  • Equivalent demonstrated through work, training, military, or education
  • Solid understanding of function policies and compliance requirements

Work Rights

Not specified

Tailored Resume

Cover Letter