Technical Support Specialist

989

Hybrid
Confident and empathetic communicator
Excellent listening skills
Warm professional telephone manner
Air Products is seeking a Technical Support Specialist to provide expert technical support and customer satisfaction through effective problem-solving and communication. The role requires hands-on troubleshooting abilities and collaboration with internal teams to enhance customer experience and resolve issues

Job Summary

  • You will be the go-to expert for resolving technical issues across the entire customer base before, during, and after delivery.
  • The role requires diagnosing and troubleshooting technical problems with confidence while maintaining accurate documentation.
  • Employees will work a hybrid schedule including late or early shifts with one weekend shift every three weeks.

Matching Summary

Match Score: 85

Air Products is seeking a Technical Support Specialist to provide expert technical support and customer satisfaction through effective problem-solving and communication. The role requires hands-on troubleshooting abilities and collaboration with internal teams to enhance customer experience and resolve issues.

Skills & Requirements

Must-have

  • Confident and empathetic communicator
  • Excellent listening skills
  • Warm professional telephone manner
  • Solution-focused mindset
  • Organized and detail-oriented

Nice-to-have

  • Collaborative team player
  • Can-do attitude
  • Pride in delivering positive experience

Work Rights

Not specified

Tailored Resume

Cover Letter