Lithia Motors is seeking a Customer Relations Specialist for their Waterford location, focusing on enhancing customer service and satisfaction within their automotive dealership. The role involves managing customer relations processes, training team members, and following up with customers to ensure a positive buying experience
Job Summary
The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
Responsibilities include calling sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members.
Candidates must possess excellent time management skills and be available to work on Saturdays.
Matching Summary
Match Score: 75
Lithia Motors is seeking a Customer Relations Specialist for their Waterford location, focusing on enhancing customer service and satisfaction within their automotive dealership. The role involves managing customer relations processes, training team members, and following up with customers to ensure a positive buying experience.