Lead Operational Excellence & Control

224

Amsterdam, Netherlands
Scale 13 (tailored to qualities); 13th month salar...
Hybrid (50% office-based)
Lead multidisciplinary expert teams
Information management tooling expertise
Performance steering and governance frameworks
The job posting is for a Head of Operational Excellence & Control at ING's Corporate Real Estate Management & Facility Services in Amsterdam. The role requires a senior leader with extensive experience in operational governance, team management, and performance steering, focusing on creating an effective, data-driven operational environment

Job Summary

  • The role involves leading a new pillar within CREFS NL to strengthen department-wide performance steering, governance, and control.
  • You will manage a team of eight professionals across Service Performance Management, Information Management, Monitoring & Control, and Non-Financial Risk Management.
  • Benefits include a salary tailored to experience on scale 13, 24-27 vacation days, pension scheme, and hybrid working arrangements.

Matching Summary

Match Score: 85

The job posting is for a Head of Operational Excellence & Control at ING's Corporate Real Estate Management & Facility Services in Amsterdam. The role requires a senior leader with extensive experience in operational governance, team management, and performance steering, focusing on creating an effective, data-driven operational environment.

Salary

Scale 13 (tailored to qualities); 13th month salary; BIS 3.5% + 8% Holiday payment

Skills & Requirements

Must-have

  • Lead multidisciplinary expert teams
  • Information Management tooling expertise
  • Performance steering and governance frameworks
  • Non-financial risk management experience
  • Service performance management leadership

Nice-to-have

  • Curious and proactive mindset
  • Collaborative and fun team culture
  • Strategic competence in complex environments
  • Continuous improvement drive

Key Requirements

  • Bachelor or Master's degree in relevant field
  • +10 years of relevant experience
  • Fluent in Dutch and English

Work Rights

Not specified

Tailored Resume

Cover Letter