Receptionniste (h/f/x)

Mama Shelter

Dijon, France
Not specified; not specified; not specified
**
Personalized guest check-in and check-out
Cash handling and cashier management
Telephone standard and reservation taking
** Mama Shelter is seeking a Receptionist (h/f/x) for its Dijon location, offering a vibrant and inclusive workplace focused on providing exceptional customer experiences. The role involves welcoming guests, managing check-ins and check-outs, and promoting hotel services while maintaining a warm and friendly environment. **

Job Summary

  • You are responsible for the entire reception function including personalized welcome, check-ins, check-outs, and managing reservations.
  • The role requires excellent multitasking skills to handle simultaneous guest complaints, phone calls, and waiting clients with a calm demeanor.
  • Mama Shelter offers internal career evolution and international mobility opportunities without strict requirements on diplomas or years of experience.

Matching Summary

Match Score: 75

** Mama Shelter is seeking a Receptionist (h/f/x) for its Dijon location, offering a vibrant and inclusive workplace focused on providing exceptional customer experiences. The role involves welcoming guests, managing check-ins and check-outs, and promoting hotel services while maintaining a warm and friendly environment. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Personalized guest check-in and check-out
  • Cash handling and cashier management
  • Telephone standard and reservation taking
  • Client feedback and complaint resolution
  • Multitasking under pressure

Nice-to-have

  • Creative writing for in-hotel signage
  • Sales of boutique and restaurant services
  • Knowledge of Opera Cloud PMS
  • Third language proficiency
  • Discreet handling of confidential information

Key Requirements

  • Experience in hotel front desk operations
  • Ability to manage high-pressure situations
  • Strong attention to detail and anticipation

Work Rights

Not specified

Tailored Resume

Cover Letter