Spécialiste En Soutien Technique – Diagnostics De Base (rimouski/bas St-laurent), Technical Support Specialist – Core Lab (rimouski/bas St-laurent)

Abbott

Rimouski, Quebec, Canada
Fully remote
Emergency repair and maintenance
Customer site installations and updates
Technical documentation and reporting
Perform emergency repair, preventative maintenance, installation, and product updates at customer sites

Job Summary

  • Perform emergency repair, preventative maintenance, installation, and product updates at customer sites.
  • Establish and sustain active communication with customer support personnel and provide daily support.
  • Provide comprehensive support for the sales organization, including repair and maintenance of demonstration equipment.

Matching Summary

Perform emergency repair, preventative maintenance, installation, and product updates at customer sites.

Skills & Requirements

Must-have

  • Emergency repair and maintenance
  • Customer site installations and updates
  • Technical documentation and reporting
  • Spare parts inventory management
  • On-site customer training
  • Troubleshooting and problem-solving skills

Nice-to-have

  • Proactive performance improvement strategies
  • Effective communication with sales team
  • Customer technical service reviews
  • Professional and ethical client representation

Key Requirements

  • Three years relevant technical experience
  • Minimum 1-3 years experience
  • Bachelor's or College degree preferred
  • Willing to work unscheduled overtime and travel
  • Participate in on-call rotation
  • Ability to lift and transport equipment
  • Ability to communicate well in English

Work Rights

Not specified

Tailored Resume

Cover Letter