Sr Business Process Analyst - Knowledge Management And Ai
Workday
Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools
Job Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Candidates will collaborate with cross-functional teams to map existing support processes and develop clear documentation including SOPs and process flows.
Workday offers a flexible work approach combining in-person and remote time, requiring at least half of the quarter to be spent in the office or field.
Matching Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years Business Process Analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
SQL and data visualization proficiency
Digital support technologies experience
Nice-to-have
KCS and Lean Six Sigma certification
AI chatbot and automated systems knowledge
Strong written and verbal communication skills
Adaptable self-starter with continuous learning mindset