Manager, Workflow Analyst

Prudential Assurance UK

Process mapping and improvement expertise
Ux and design thinking application
Stakeholder management across business units
The role involves leading the analysis and optimization of business processes to streamline workflow efficiency across departments

Job Summary

  • The role involves leading the analysis and optimization of business processes to streamline workflow efficiency across departments.
  • Candidates will collaborate with UX designers and development teams to create user-centric designs using design thinking methodologies.
  • Prudential offers a culture where diversity is celebrated and inclusion is assured for all people, customers, and partners.

Matching Summary

The role involves leading the analysis and optimization of business processes to streamline workflow efficiency across departments.

Skills & Requirements

Must-have

  • Process mapping and improvement expertise
  • UX and design thinking application
  • Stakeholder management across business units
  • Agile methodologies and Jira usage
  • Requirements gathering facilitation

Nice-to-have

  • ServiceNow automation experience
  • Lean Six Sigma Black Belt certification
  • CSPO or additional UX certifications
  • UiPath or Automation Anywhere skills
  • Strong leadership and problem-solving abilities

Key Requirements

  • 10+ years of experience in business consulting
  • Bachelor's degree in Computer Science or related field
  • Advanced certification in Business Analysis or Process Improvement preferred

Work Rights

Not specified

Tailored Resume

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