CRM, Data Analytics & Customer Experience Executive

PEOPLE PROFILERS PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 20 CECIL STREET PLUS 049705
Sgd 3,800 - 4,200 / monthly pm
On-site
Communication
Data analysis
Coordination
People Profilers Pte. Ltd. is seeking a CRM, Data Analytics & Customer Experience Executive to enhance customer engagement through managing CRM programs, customer feedback, and data analytics. The ideal candidate will have a background in business, marketing, or data analytics, and will be responsible for improving customer satisfaction and loyalty across the organization's brands

Job Summary

  • This role plays a key part in enhancing customer satisfaction, loyalty, and overall customer experience through structured programs, analytics, and cross‑functional coordination
  • Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups
  • Support NPS and mystery shopping programmes, identify gaps, and follow up on improvement actions with dealers

Matching Summary

Match Score: 85

People Profilers Pte. Ltd. is seeking a CRM, Data Analytics & Customer Experience Executive to enhance customer engagement through managing CRM programs, customer feedback, and data analytics. The ideal candidate will have a background in business, marketing, or data analytics, and will be responsible for improving customer satisfaction and loyalty across the organization's brands.

Salary

SGD 3,800 - 4,200 / Monthly

Skills & Requirements

Must-have

  • Communication
  • Data Analysis
  • Coordination
  • Customer Service Operations
  • Customer Experience

Nice-to-have

  • Segmentation
  • Email Marketing
  • Marketing
  • Customer Relationship Management (CRM)
  • SQL
  • CRM Analytics
  • Communication Skills
  • Organizational Skills
  • Data Analytics
  • Business Operations

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter