It Technical Support

AstraZeneca

Barcelona, Spain
Customer-facing it support
Strong analytical skills
Servicenow ticketing proficiency
You will be the first point of contact for colleagues, providing hands-on support that restores productivity quickly

Job Summary

  • You will be the first point of contact for colleagues, providing hands-on support that restores productivity quickly.
  • This role allows you to thrive on solving problems in the moment and seeing the direct impact of your work.
  • You will collaborate in environments where unexpected teams come together to solve real problems.

Matching Summary

You will be the first point of contact for colleagues, providing hands-on support that restores productivity quickly.

Skills & Requirements

Must-have

  • Customer-facing IT support
  • Strong analytical skills
  • ServiceNow ticketing proficiency

Nice-to-have

  • Troubleshooting across multiple devices
  • Experience in regulated environments
  • Knowledge of networking fundamentals

Key Requirements

  • Experience in customer-facing roles
  • Ability to manage escalations
  • Experience with asset management

Work Rights

Not specified

Tailored Resume

Cover Letter