Not specified (assumed hybrid based on typical crm roles)
Salesforce administrator certification
Second-level salesforce support
Automation and validation skills
Dematic Inc is seeking a Junior CRM Consultant to provide second-level support for Salesforce, focusing on automation, integration, and user issue resolution. The ideal candidate should have a Salesforce Administrator certification or a commitment to obtain it soon, along with good analytical and communication skills
Job Summary
The role involves providing second-level support for Salesforce items including automation, validation, and integration with SAP.
Candidates will troubleshoot user issues and collaborate with global business and IT colleagues to deliver sustainable solutions.
The position requires maintaining data models and documenting processes while proactively learning new Salesforce features.
Matching Summary
Match Score: 85
Dematic Inc is seeking a Junior CRM Consultant to provide second-level support for Salesforce, focusing on automation, integration, and user issue resolution. The ideal candidate should have a Salesforce Administrator certification or a commitment to obtain it soon, along with good analytical and communication skills.
Skills & Requirements
Must-have
Salesforce Administrator certification
Second-level Salesforce support
Automation and validation skills
Integration with SAP systems
Root cause analysis capabilities
Nice-to-have
APEX and Lightning Components exposure
ITIL familiarity
Agile Scrum methodology knowledge
Platform Developer certification
Global collaboration experience
Key Requirements
Salesforce Administrator certification required
Initial experience supporting or configuring Salesforce
Fluency in English spoken and written
Willingness to obtain certification within 6 months if not held