Tour Reception Representative

Marriott Vacations Worldwide

Los Cabos, Mexico
Competitive salary; not specified; superior benefi...
Not specified (assumed to be on-site due to the nature of the role).
Bilingual proficiency in english and spanish
Daily tour desk opening and closing procedures
Property management system data entry
Marriott Vacations Worldwide is seeking a Tour Reception Representative for their Los Cabos location. The role involves managing Tour Desk operations, ensuring top-notch customer service, and maintaining compliance with company standards

Job Summary

  • The role is responsible for managing Tour Desk operations including telephone, guest reception, and tour registration.
  • Employees must ensure compliance with company operating standards while coordinating daily tour activities and scheduling.
  • The position offers competitive salary, superior benefits, two days off per week, and professional development opportunities.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Tour Reception Representative for their Los Cabos location. The role involves managing Tour Desk operations, ensuring top-notch customer service, and maintaining compliance with company standards.

Salary

Competitive salary; Not specified; Superior benefits of law

Skills & Requirements

Must-have

  • Bilingual proficiency in English and Spanish
  • Daily tour desk opening and closing procedures
  • Property management system data entry
  • Tour booking schedule maintenance
  • Customer service excellence

Nice-to-have

  • Strong problem-solving skills for over-bookings
  • Ability to work with Marketing and Sales teams
  • Professional relationship building with co-workers
  • Experience with statistical data compilation

Key Requirements

  • Bilingual proficiency (English and Spanish)
  • Computer literacy including Microsoft Office and Excel
  • Mathematical skills and reasoning ability

Work Rights

Not specified

Tailored Resume

Cover Letter