Create a customer driven omnichannel strategy to drive incremental Pro revenue by optimizing high-value purchase pathways
Job Summary
Create a customer driven omnichannel strategy to drive incremental Pro revenue by optimizing high-value purchase pathways.
Leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience.
Train and develop team to analyze customer information to identify the most significant opportunities to improve the customer experience within assigned categories.
Matching Summary
Create a customer driven omnichannel strategy to drive incremental Pro revenue by optimizing high-value purchase pathways.
Skills & Requirements
Must-have
Omnichannel strategy
Customer data analysis
Digital buying experiences
Competitive benchmarking
Customer journey optimization
Nice-to-have
Innovation and excellence
Collaborative environment
Continuous feedback and mentorship
Key Requirements
Bachelor’s degree or equivalent experience
10 years of digital, online, ecommerce and/or retail experience