Analyst - Order Fulfilment, Global Inhouse

Lseg

Order processing into systems
Order to bill support
Customer experience enhancement
Responsible for processing orders into relevant systems, supporting the order to bill portions of order fulfillment and enhancing customer experience through improving timeliness in service delivery

Job Summary

  • Responsible for processing orders into relevant systems, supporting the order to bill portions of order fulfillment and enhancing customer experience through improving timeliness in service delivery.
  • Handle the order process for select products, including entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled on time and with accuracy.
  • Join a dynamic organization of 25,000 people across 65 countries, valuing individuality, innovation, quality, and continuous improvement.

Matching Summary

Responsible for processing orders into relevant systems, supporting the order to bill portions of order fulfillment and enhancing customer experience through improving timeliness in service delivery.

Skills & Requirements

Must-have

  • Order processing into systems
  • Order to bill support
  • Customer experience enhancement
  • Service delivery timeliness
  • Resolution time reduction
  • Accurate and timely order fulfilment

Nice-to-have

  • Teamwork and collaboration
  • Continuous improvement focus
  • Adaptability to change
  • Championing new ideas
  • Commitment to sustainability

Key Requirements

  • 1-2 years of work experience
  • Graduate/post-graduate in Commerce or Accounting
  • Prior SOS experience
  • Good data interpretation skills
  • Knowledge of computer systems
  • Ability to prioritize and attention to details
  • Ability to multi-task
  • Excellent written and verbal communication
  • Ability to work independently
  • Flexible working in any shift

Work Rights

Not specified

Tailored Resume

Cover Letter