Base: €1,643.33 to €2,030.00 gross monthly; bonus/...
Hybrid
Fluent in latvian and english
Experience with ios and android apps
Troubleshooting technical issues
The role involves supporting patient inquiries and technical issues related to Dexcom's continuous glucose monitoring products and mobile applications
Job Summary
The role involves supporting patient inquiries and technical issues related to Dexcom's continuous glucose monitoring products and mobile applications.
Candidates must be fluent in both Latvian and English to effectively communicate with patients and healthcare providers.
The position offers a hybrid working model, comprehensive health benefits, and opportunities for career development within a global health technology company.
Matching Summary
The role involves supporting patient inquiries and technical issues related to Dexcom's continuous glucose monitoring products and mobile applications.
Salary
Base: €1,643.33 to €2,030.00 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension plan, vacation days, wellness programs
Skills & Requirements
Must-have
Fluent in Latvian and English
Experience with iOS and Android apps
Troubleshooting technical issues
Supporting patients and providers
Windows and Mac OS proficiency
Nice-to-have
Social media channel support experience
Empathy and patience with customers
Ability to work independently
Fast-growing company environment
Collaborative team spirit
Key Requirements
High school diploma or equivalent
2-4 years of customer or technical support experience
Fluency in Latvian and English languages
Work Rights
Must live within commuting distance of assigned site