Banquet Captain

Palm Valley Golf Club

Laytonsville, MD, United States
On-site
Supervise banquet staff
Ensure quality service
Resolve guest complaints
The Banquet Captain position at Palm Valley Golf Club in Laytonsville, MD, requires supervising and training banquet staff to ensure high-quality service during events. This role emphasizes strong communication skills, a customer-centric approach, and flexibility in scheduling

Job Summary

  • Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.
  • Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations.
  • Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location.

Matching Summary

Match Score: 85

The Banquet Captain position at Palm Valley Golf Club in Laytonsville, MD, requires supervising and training banquet staff to ensure high-quality service during events. This role emphasizes strong communication skills, a customer-centric approach, and flexibility in scheduling.

Skills & Requirements

Must-have

  • supervise banquet staff
  • ensure quality service
  • resolve guest complaints
  • event set up and break down

Nice-to-have

  • anticipating needs
  • forging connections
  • elevating experiences
  • grateful spirit
  • humble heart
  • respect for one another

Key Requirements

  • 1 to 2 years banquet supervisory experience
  • excellent people and communication skills
  • proven experience supervising banquet staff
  • demonstrated outstanding customer service
  • willingness to learn
  • flexibility with schedule
  • evenings and weekend work required

Work Rights

Not specified

Tailored Resume

Cover Letter