Hp Customer Serv Rep Non Bil

Driscollchildrens

Strong customer service skills
Ability to navigate complex systems
Experience in call center environment
The Customer Service Representative assists members and providers with healthcare inquiries via telephone

Job Summary

  • The Customer Service Representative assists members and providers with healthcare inquiries via telephone.
  • This role requires adherence to HIPAA and regulatory guidelines while providing empathetic support.
  • Employees are encouraged to develop relationships with other departments to resolve customer issues effectively.

Matching Summary

The Customer Service Representative assists members and providers with healthcare inquiries via telephone.

Skills & Requirements

Must-have

  • Strong customer service skills
  • Ability to navigate complex systems
  • Experience in call center environment

Nice-to-have

  • Knowledge of medical terminology
  • Understanding of managed care processes
  • Ability to work independently

Key Requirements

  • Minimum high school diploma
  • Customer service experience
  • Ability to type 35 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter