Associate Product Documentation Specialist

BlueCross BlueShield of Tennessee

Regulated content management
High-volume deadline-driven work
Accuracy and follow-through
The Associate Product Documentation Specialist plays a critical role in ensuring BlueCare Tennessee’s member materials and digital content meet TennCare, NCQA, accessibility, and regulatory standards

Job Summary

  • The Associate Product Documentation Specialist plays a critical role in ensuring BlueCare Tennessee’s member materials and digital content meet TennCare, NCQA, accessibility, and regulatory standards.
  • This position owns the creation, review, and approval coordination for highly regulated member documents across mail, web, and digital channels.
  • We foster a culture where innovation is encouraged.

Matching Summary

The Associate Product Documentation Specialist plays a critical role in ensuring BlueCare Tennessee’s member materials and digital content meet TennCare, NCQA, accessibility, and regulatory standards.

Skills & Requirements

Must-have

  • regulated content management
  • high-volume deadline-driven work
  • accuracy and follow-through
  • member and provider communications
  • regulatory standards and guidelines

Nice-to-have

  • innovation is encouraged
  • AI enabled tools responsibly
  • competitive insights
  • streamline document workflows

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • 4 years of professional work experience
  • 3 years Marketing and/or communications experience
  • 2 years Project management or account management experience
  • Member/customer-focused position experience
  • Healthcare industry experience preferred
  • Proficiency in document management systems

Work Rights

Not specified

Tailored Resume

Cover Letter