Customer Experience Consulting

Kyndryl

Medellin, Colombia
Hybrid
Experience in it service management
Strong communication skills
Data-driven insights
At Kyndryl, we design, build, manage and modernize mission-critical technology systems

Job Summary

  • At Kyndryl, we design, build, manage and modernize mission-critical technology systems.
  • The role involves leading experience strategy initiatives and co-creating innovative solutions with clients.
  • Kyndryl values a growth mindset and offers learning opportunities and certifications across major platforms.

Matching Summary

At Kyndryl, we design, build, manage and modernize mission-critical technology systems.

Skills & Requirements

Must-have

  • Experience in IT service management
  • Strong communication skills
  • Data-driven insights

Nice-to-have

  • Experience in data science
  • Familiarity with digital transformation
  • Leadership in continuous improvement

Key Requirements

  • Minimum 5 years of experience
  • Strong knowledge of ITIL, COBIT, ISO
  • Experience with XLA/XPI frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter