Citi Handlowy is seeking a Senior Applications Support Analyst to provide advanced technical support for middleware and IT infrastructure platforms. The role involves ensuring high availability and performance of applications, along with team leadership responsibilities
Job Summary
The Senior Middleware & IT Infrastructure Analyst provides advanced technical support and leadership for enterprise middleware platforms and web/application server environments.
Key responsibilities include end-to-end administration and support for Middleware and IT Infrastructure platforms, application deployments, security configurations, and Big Data platform support.
The role involves leading and mentoring offshore teams, acting as a Subject Matter Expert, and serving as a liaison between business users, application teams, and infrastructure teams.
Matching Summary
Match Score: 85
Citi Handlowy is seeking a Senior Applications Support Analyst to provide advanced technical support for middleware and IT infrastructure platforms. The role involves ensuring high availability and performance of applications, along with team leadership responsibilities.
Skills & Requirements
Must-have
Middleware and IT Infrastructure Support
IBM WebSphere WAS
Apache Tomcat
IBM HTTP Server
Apache Web Server
UNIX operating systems
SSL/TLS configurations
CA SiteMinder SSO
Big Data platform support
Hive services support
AppDynamics monitoring tools
JVM and application tuning
ITIL best practices
Incident and Change Management
Nice-to-have
Coaching and training new recruits
Influencing decisions through advice
Strong communication and diplomacy skills
Stakeholder engagement and decision-making skills
Key Requirements
13+ years of enterprise experience
Bachelor’s/University degree or equivalent experience