It Site Support Administrator

Alkegen

Not specified; pyy offered may vary depending on m...
Not specified (assumed to be onsite or hybrid based on typical it support roles)
Active directory management
Microsoft 365 administration
Voip and mdm solutions
Alkegen is seeking an IT Site Support Administrator to maintain and enhance IT systems and provide high-quality support across the organization. The ideal candidate should have significant experience in IT support functions, particularly in networking and Microsoft environments, while also demonstrating strong customer service and communication skills

Job Summary

  • Alkegen is a global leader in battery technologies, filtration media, and specialty insulation materials with over 9,000 employees worldwide.
  • The IT Site Support Administrator will manage critical systems including Active Directory, M365, and VoIP while ensuring high-quality customer support.
  • This role requires participation in an on-call rotation once a month to triage and troubleshoot emergency issues according to critical response processes.

Matching Summary

Match Score: 85

Alkegen is seeking an IT Site Support Administrator to maintain and enhance IT systems and provide high-quality support across the organization. The ideal candidate should have significant experience in IT support functions, particularly in networking and Microsoft environments, while also demonstrating strong customer service and communication skills.

Salary

Not specified; Pay offered may vary depending on multiple individualized factors; Total compensation package may include other elements dependent on the position offered.

Skills & Requirements

Must-have

  • Active Directory management
  • Microsoft 365 administration
  • VoIP and MDM solutions
  • Network connectivity troubleshooting
  • System imaging and deployment
  • Backup integrity verification
  • Incident resolution within SLA

Nice-to-have

  • VMWare or Hyper-V virtualization
  • Cisco IOS networking knowledge
  • SCCM enterprise tool experience
  • Azure cloud platform familiarity
  • ERP and EDI system knowledge
  • Manufacturing automation exposure
  • Project management capabilities

Key Requirements

  • Bachelor's or Associate Degree preferred
  • 5+ years of equivalent IT support experience
  • Strong understanding of LAN/WAN networking principles
  • In-depth Microsoft-based environment expertise
  • Ability to work independently with minimal supervision

Work Rights

Not specified

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