Lead Engineer 2 - Customer Application Engineering

GE VERNOVA

L3 technical support for protection products
Design and tune protection applications
Customer interaction and complaint resolution
The role involves providing Level 3 technical support to sales, product management, and R&D teams for grid automation products

Job Summary

  • The role involves providing Level 3 technical support to sales, product management, and R&D teams for grid automation products.
  • Responsibilities include designing protection applications, resolving customer complaints, conducting site visits, and delivering product training.
  • The position requires collaboration with R&D on product roadmaps and contributing to customer events and pilot projects.

Matching Summary

The role involves providing Level 3 technical support to sales, product management, and R&D teams for grid automation products.

Skills & Requirements

Must-have

  • L3 technical support for protection products
  • Design and tune protection applications
  • Customer interaction and complaint resolution
  • Collaboration with R&D and multi-site teams
  • Ability to travel globally up to 25%

Nice-to-have

  • Strong oral and written communication skills
  • Leadership and teamwork capability
  • Ability to work on multiple projects simultaneously
  • Proficiency in presenting technology solutions
  • Flexibility to adapt to changing business needs

Key Requirements

  • Engineering degree in Electrical or related field
  • 1-5 years experience in power system protection
  • In-depth knowledge of numerical protection devices
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter