Customer Service Representative

Joyful Paws Pet Hotel

Long Beach, CA, United States
Base: $17.50 - $18.00ph doe; bonus/equity: tips; b...
On-site
Handling phones and customers
Balancing end-of-day cash drawer
Responding to complaints with patience
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent)

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes, and must be able to lift 40 lbs.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).

Salary

Base: $17.50 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • balancing end-of-day cash drawer
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • supporting team members when needed

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solve problems faster than a lab

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter