Lobby Ambassador/facilities Coordinator

JLL

Auckland, New Zealand
On-site
Exceptional customer service skills
Facility coordination and request management
Manage concierge and reception duties
JLL is seeking a Lobby Ambassador/Facilities Coordinator in Auckland, New Zealand, to provide exceptional customer service and manage reception and concierge functions. The ideal candidate will have strong administrative skills, a polished professional demeanor, and experience in customer-facing roles

Job Summary

  • As our Lobby Ambassador - Facilities Coordinator, you'll be the welcoming face of our clients office, delivering exceptional customer service whilst managing reception and concierge functions.
  • We offer dedicated mentoring programs and global learning and development opportunities to grow your career, along with a holistic wellness programme to support your overall wellbeing.
  • JLL is committed to an inclusive workplace culture with an active Diversity, Equity & Inclusion Committee regardless of gender, ethnicity, age or experience.

Matching Summary

Match Score: 85

JLL is seeking a Lobby Ambassador/Facilities Coordinator in Auckland, New Zealand, to provide exceptional customer service and manage reception and concierge functions. The ideal candidate will have strong administrative skills, a polished professional demeanor, and experience in customer-facing roles.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Facility coordination and request management
  • Manage concierge and reception duties
  • Coordinate meeting room bookings
  • Vendor and building management liaison
  • Strong administrative skills
  • Proficiency in MS Office

Nice-to-have

  • Collaborative mindset
  • High empathy and problem-solving abilities
  • Ability to work independently
  • Experience in premium hospitality or financial services
  • Confidence balancing professionalism with approachability

Key Requirements

  • Experience in corporate reception or customer-facing roles
  • Proficiency in MS Office
  • Ability to manage multiple priorities in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter