Consumer Access Front Desk Concierge Coordinator

AdventHealth

HENDERSONVILLE, North Carolina, US
Base: $15.23 - $24.36; bonus/equity: not specified...
Customer service skills
Operating a computer
Microsoft office applications
Joining AdventHealth means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit

Job Summary

  • Joining AdventHealth means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit.
  • AdventHealth offers benefits from Day One, including medical, dental, vision insurance, life insurance, disability insurance, and paid time off.
  • This role involves greeting and assisting patients and visitors, tracking wait times, coordinating volunteers, and serving as a contact for hospital information needs.

Matching Summary

Joining AdventHealth means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit.

Salary

Base: $15.23 - $24.36; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, 403-B Retirement Plan, Parental Leave, Well-being Resources, Mental Health Resources, Pet Benefits

Skills & Requirements

Must-have

  • Customer service skills
  • Operating a computer
  • Microsoft Office applications
  • Answering and directing phone calls
  • Mature judgement
  • Ability to adapt in healthcare environment
  • Adheres to government guidelines

Nice-to-have

  • Understanding of HIPAA privacy rules
  • Knowledge of electronic health record programs
  • Basic medical terminology
  • Exposure to insurance benefits
  • Bilingual English/Spanish

Key Requirements

  • 1+ years experience
  • High School Grad or Equiv
  • 1+ year of customer service experience
  • 1+ year of direct patient access experience
  • 1+ year of relevant healthcare experience

Work Rights

Not specified

Tailored Resume

Cover Letter