[innovative Medicine] Associate Director, Patient Experience, Strategy & Operations Dept., Commercial Excellence

Johnson & Johnson MedTech

Chiyoda, Tokyo, Japan
Hybrid
Patient centricity and journey insights
Cross-functional team leadership
Change management in complex environments
Johnson & Johnson MedTech is seeking an Associate Director for Patient Experience, Strategy & Operations in Chiyoda, Tokyo, Japan. The role focuses on enhancing patient experiences through innovative strategies while fostering collaboration and compliance within the healthcare sector

Job Summary

  • Best-in-class Patient Experiences are a critical enabler to achieving J&J’s ambitions and to ensuring the Quality Use of Medicines by patients who use our medicines.
  • As the Patient Experience Lead, you will be responsible for building an industry leading capability in patient experience across Japan, while working closely with the APAC Patient Experience team.
  • You will lead a diverse cross-functional team to deliver on aligned business projects ensuring compliance, quality, and patient safety requirements are met.

Matching Summary

Match Score: 85

Johnson & Johnson MedTech is seeking an Associate Director for Patient Experience, Strategy & Operations in Chiyoda, Tokyo, Japan. The role focuses on enhancing patient experiences through innovative strategies while fostering collaboration and compliance within the healthcare sector.

Skills & Requirements

Must-have

  • Patient centricity and journey insights
  • Cross-functional team leadership
  • Change management in complex environments
  • Compliance and patient safety adherence
  • Technology-enabled patient support operations
  • Strategic marketing leadership
  • Collaboration with regional teams

Nice-to-have

  • Thought leadership on healthcare technologies
  • Operational excellence and efficiency
  • Strong interpersonal and communication skills
  • Ability to work in matrix organizations
  • Innovation and future-proofing offerings
  • Empowering team development

Key Requirements

  • Qualification in medicine, pharmacy, life science or related degree
  • Minimum of 5 years pharmaceutical or healthcare industry experience
  • Experience leading strategic marketing cross-functional teams
  • Demonstrated ability to lead large scale projects
  • Understanding of health policy and regulations

Work Rights

Not specified

Tailored Resume

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