Middle Mile Escalation Specialist, Middle Mile Partner Management (MMPM)

Amazon

Nashville, TN, US
On-site
Escalate roadblocks and risks to leadership
Pull data from databases including sql
Develop standard work procedures
The role focuses on escalating roadblocks and risks while working to create standard work for non-standard situations

Job Summary

  • The role focuses on escalating roadblocks and risks while working to create standard work for non-standard situations.
  • The specialist is responsible for pulling data from numerous databases including SQL, Excel, and Access to support decision-making.
  • This position contributes to process improvement initiatives by writing new SOPs and testing new programs to enhance team metrics.

Matching Summary

The role focuses on escalating roadblocks and risks while working to create standard work for non-standard situations.

Skills & Requirements

Must-have

  • escalate roadblocks and risks to leadership
  • pull data from databases including SQL
  • develop standard work procedures
  • collaborate with partner teams and carriers
  • minimize disruption to delivery operations

Nice-to-have

  • suggest process deviations and improvements
  • share best practices with team members
  • strong verbal and written communication skills
  • experience with Microsoft Excel and Access

Key Requirements

  • Ability to handle straightforward problems using existing knowledge
  • Experience contributing to process improvement initiatives
  • Proficiency in data management systems like SQL and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter