Customer Service Representative - Oak Park Mall

Nordstrom Inc

Overland Park, KS, United States
Base: $15.85 - $16.45 hourly; bonus/equity: this p...
On-site
Customer transaction assistance
Technology expertise
Problem resolution
Assist customers with a variety of transactions through a seamless and friendly experience

Job Summary

  • Assist customers with a variety of transactions through a seamless and friendly experience.
  • Ensure the security and privacy of customer information through education, compliance and resolution of issues.
  • Nordstrom is proud to offer a variety of benefits to support employees and their families, including Medical/Vision, Dental, Retirement and Paid Time Away.

Matching Summary

Assist customers with a variety of transactions through a seamless and friendly experience.

Salary

Base: $15.85 - $16.45 Hourly; Bonus/Equity: This position may be eligible for performance-based incentives/bonuses; Benefits: 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Skills & Requirements

Must-have

  • Customer transaction assistance
  • Technology expertise
  • Problem resolution
  • Customer information security

Nice-to-have

  • Customer obsessed
  • Teamwork and positive relationships
  • Inspire initiatives

Key Requirements

  • Proficiency in multiple operating systems
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter