Patient Services Representative - Front Desk -milpitas, Ca

Phynetdermatology

Milpitas, CA, United States
$23 - $25 hourly ph
On-site
Professional and detail-oriented
High level of customer service
Accurate triage and routing of clinical calls
Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience

Job Summary

  • Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
  • Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
  • Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.

Matching Summary

Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.

Salary

$23 - $25 hourly

Skills & Requirements

Must-have

  • Professional and detail-oriented
  • High level of customer service
  • Accurate triage and routing of clinical calls
  • Maintain clean and organized work area
  • Meet departmental productivity benchmarks
  • Thorough understanding of billing processes

Nice-to-have

  • Proactive and dependable individual
  • Ability to manage multiple tasks
  • Strong commitment to patient care

Key Requirements

  • High school diploma or equivalent
  • 0-1 years of customer service experience
  • Proficient in collecting patient payments
  • Skilled in navigating multiple computer systems
  • Competent in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter