CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML, CTF and Sanctions risks through operational services across the Customer Lifecycle
Job Summary
CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML, CTF and Sanctions risks through operational services across the Customer Lifecycle.
The Senior Product Manager role involves translating product vision into actionable assets, validating AI outputs, and owning customer-facing collateral to enhance knowledge experiences.
This role requires working collaboratively across teams to improve product offerings, monitor regulatory changes, and leverage customer insights to drive operational efficiencies.
Matching Summary
CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML, CTF and Sanctions risks through operational services across the Customer Lifecycle.
Skills & Requirements
Must-have
knowledge management expertise
customer-centred design thinking
AI-enabled product delivery
content strategy and management
stakeholder engagement skills
financial crime operations knowledge
Nice-to-have
strong leadership skills
collaborative problem solving
attention to detail
continuous improvement mindset
strategic execution capability
Key Requirements
proven experience in knowledge management
experience in product delivery or content creation