Insomniac - Community Engagement Coordinator

Insomniac

Los Angeles, California, US
Base: $22.00 usd - $26.00 usd; bonus/equity: not s...
Fully remote
Respond to fan inquiries
Engage with headliners
Monitor social media platforms
The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts

Job Summary

  • The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts.
  • This role manages inbound questions, comments, and concerns across social media and email platforms, ensuring no question goes unanswered.
  • Insomniac produces some of the most innovative, immersive music festivals and events in the world.

Matching Summary

The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts.

Salary

Base: $22.00 USD - $26.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to fan inquiries
  • Engage with Headliners
  • Monitor social media platforms
  • Identify trends in fan sentiment
  • Work on-site at festivals
  • Work off-hours and overnight shifts

Nice-to-have

  • Passion for dance culture
  • Love for supporting fan journey
  • Embody self-starter mentality
  • Meticulous attention to detail

Key Requirements

  • 2+ years relevant customer service experience
  • In-depth understanding of electronic music
  • Proficient in social media platforms
  • Strong grammar and copywriting skills
  • Experience working on-site at events

Work Rights

Must have work authorization

Tailored Resume

Cover Letter